Privacy Policy of Kora Digital Ltd.

General

Kora Digital Ltd., Registration No. 516466588 (hereinafter: "the website" or "Kora Digital Ltd."), located at 3 Tvuot Haaretz St., Petah Tikva, and/or any new features that may be added to the website (including but not limited to: portal, application, phone calls, E-COMMERCE and MOBILE websites) associated with and managed by Kora Digital Ltd. Registration No. 516466588, operates under the laws of the State of Israel, including the privacy laws applicable to the personal information we collect about our customers.

Kora Digital Ltd. respects your privacy and is committed to protecting the personal information we hold about you. Our privacy policy is designed to inform you about the types of information we collect about you through the website or otherwise in the course of the services we provide, including purchasing products; the ways Kora Digital Ltd. collects the information; the measures the website takes to secure the information; and the uses made of the information and the options available to you regarding the use of information about you.

The collection and storage of information, as detailed below, are necessary for operational purposes required to provide optimal service and supply the services for you by us, for marketing and/or commercial needs, and to protect our legitimate interests, subject to the Privacy Protection Law, 1981 (hereinafter – "Privacy Protection Law"), and other legal provisions that apply to us. It is important to note that you are not legally required to provide the requested information, but without the information, we will not be able to handle your inquiry.

If we provide you with additional instructions and/or information about your privacy, including in the context of making a purchase transaction or when browsing the company's website, the information in this privacy policy is in addition to any such instruction and/or information.

We may update this privacy policy from time to time, as needed and in accordance with changes in the law. Please note these changes as they apply to you. The updated privacy policy will always appear on this website.

Collection of Personal Information

The personal information we collect may include the following details:
1. Identifying information and contact details such as full name, identity number, address, email address, and contact methods with you, information about your location, designated delivery address, the content of greetings you enter, and any information that may be necessary for the routine operation of the website and the provision of services. Such information will be collected directly by you through the information filling pages on the website, filling in details on landing pages reached through advertisements on the internet and/or various social networks, and/or by contacting our customer service and/or information received from third parties (such as employers purchasing products from the website for their employees).
2. Details about the payment method you use. Such information will be provided directly by you through the information filling pages on the website and registration on the website, including in the context of making purchase transactions on the website, or by contacting our customer service.
3. Information included in the answers you provide to questions asked for personal identification and security on the website or in the context of filling out surveys. Such information provided directly by you through the information filling pages on the website and registration on the website, filling in details on landing pages reached through advertisements on the internet and/or social networks, or by contacting our customer service and/or information received from third parties. Participation in these surveys is voluntary, and you can choose not to provide the information.
4. Information required for fraud and fraud prevention. Such information will be collected by us through your use of the website and through third parties.
5. Additional information as stated in this privacy policy.
6. If you provide us with details about other people (for example, family members, employees in your company) or on their behalf, you must obtain their consent to this, to this privacy policy, and the terms of use and/or the relevant service regulations.

Use of Information

The purposes of using the information include, among others, the following:
1. Provision of services offered by us.
2. Communication with you and others regarding our services, including allowing changes, corrections, and cancellations of services we provide you.
3. Advertising and marketing on our behalf, providing information about products and services we provide in collaboration with third parties, including personalized information (see more information about direct mail and advertisements).
4. Adapting the ads and/or deals presented to you during your visit to the website to your areas of interest.
5. Compliance with legal requirements, response to judicial and regulatory orders, including from foreign authorities if we believe we are required to comply with them.
6. Protection of our and others' legal rights.
7. Maintaining procedures and policies, such as bookkeeping, information security, billing and collection, business continuity, fraud prevention and detection, disaster recovery, and record and document retention.
8. Operation and improvement of our services and products, including conducting market research and surveys, statistical analyses, including deciphering the uses made by our customers on the internet, our services, and products, examining the number of visitors to the website, segmenting purchasing habits, generic segmentation, and more.
9. Routine operation and content enrichment of the website, performing management and control actions for the systems.
10. Handling requests from data subjects to review and correct information.

Transfer of Information

Kora Digital Ltd. may transfer the information to third parties as stated, in Israel and abroad as detailed below: businesses, stores and/or suppliers and/or subcontractors and/or through outsourcing contractors, with whom we cooperate as part of our services and within the framework of an activity in which you can participate and receive service. The information will be transferred to them for the purpose of completing the specific service;

The information will be transferred solely for the purpose of fulfilling the permissible purposes for us, in accordance with legal provisions and with your permissions, subject to this policy. This is subject to the third party committing to protect the information in the same way we protect it. However, it is clarified that in cases where the information is transferred as part of compliance with judicial orders and/or at the request of law enforcement authorities, as detailed below, we will endeavor to ensure that your privacy is preserved as much as possible, depending on the circumstances.

Subcontractors in areas such as service centers, information systems, communication providers, payment services, cloud computing service providers, printing houses, and mail and distribution service providers, surveyors and marketing consultants, advertising managers, risk managers, and outsourcing providers of business operations;

Third parties providing us with fraud and fraud prevention services in conducting transactions. For more details on the types of information transferred to this company and the uses made of the information, you can review the privacy policy of the company providing these services.

Law enforcement authorities, if you engage in activity on the website suspected of violating the law and/or the terms of use of the website, and if we are required to provide information about you by a judicial order. Additionally, we may transfer information as required by law, including in response to orders from authorities and courts (including foreign ones) and in the context of transferring information to credit data service companies;

We may transfer information as part of the sale of all our business (including in the context of negotiations for such a sale), and as part of reorganization, merger, joint ventures, and other transactions related to our business. In such a case, the recipient of the information will be subject to the same restrictions on the use of the information as apply to us;

Direct Electronic Mail and Advertisements

The details you provide when purchasing products on the website, or details provided by third parties who purchased a product from the website for you, will be used by us for sending direct mailings (personalized advertisements) and other advertisements, through various media, such as email and messaging such as SMS or WhatsApp.

You hereby authorize the website and/or anyone on its behalf to send promotional offers as mentioned in Section 30a of the Communications Law (Bezeq and Broadcasting), 1982, on topics related to the website, its products, and any other topic we deal with. If you do not wish to receive promotional material, you have an organized removal option in every message or email and/or by contacting the email address at sales@hashve.co.il and/or by contacting the website's customer service via WhatsApp message at 058-5024853 on Sunday-Thursday between 9:00-14:00 and Friday and holiday eves between 9:00-13:00.

Cookies

The website uses "Cookies" for its regular and proper operation, including collecting statistical data about the use of the website, verifying details, adapting the website to your personal preferences, and for information security purposes.

Advertising by Third Parties

Kora Digital Ltd. allows other entities to manage the advertising array on the website. The ads you see when visiting the website come from the computers of those entities. To manage their advertisements, these entities place Cookies on your computer. The Cookies enable these entities to collect information about the viewing of the advertisements they have placed and which advertisements you clicked on. The use these entities make of Cookies is subject to their privacy policy and not to the website's privacy policy.

Information Security and Encryption

Kora Digital Ltd. makes great efforts to maintain and secure the information but cannot guarantee with certainty that the information will be immune and not exposed to unauthorized access. By using the website, you acknowledge that you are aware of these limitations and agree to use the website.

Information Retention

You hereby give the website permission to hold your details in the website's database for sending marketing offers for the website and/or others.

You hereby authorize Kora Digital Ltd. to share the information collected about you with service providers for Kora Digital Ltd. and/or with third parties.

Right to Review Information

According to the Privacy Protection Law, 1981, every person has the right to review information about them held in a database. A person who has reviewed the information about them and found that it is incorrect, incomplete, unclear, or not updated, may contact the database owner with a request to correct or delete the information.

You can review the information collected about you and request its deletion, except for the deletion of purchase information that we are required to keep for 7 years. To review the information or delete it, send an email to our customer service at sales@hashve.co.il

Changes to the Privacy Policy

In any case where substantial changes are made to this policy regarding the use of personal information you provided, a notice will be published on the website's homepage.

Update and Applicability of the Law

Any amendment or change to this policy will apply from the moment of its publication.

This privacy policy is governed exclusively by Israeli law, and the exclusive jurisdiction will be with the competent court in the Dan - Petah Tikva district only.

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