Privacy Policy – Kora Digital Ltd.

Last Updated: 29.10.2025

General

Kora Digital Ltd., Company No. 516466588 (hereinafter: "the Site" or "Kora Digital Ltd."), is located at 3 Totsret Haaretz Street, Petah Tikva, and manages the following platforms: Website, Application, Call Center, and additional communication channels (including E-COMMERCE and MOBILE websites associated with it).

Kora Digital Ltd. operates in accordance with Israeli law, including the privacy regulations applicable to the personal data collected about its clients.

According to Section 13 of the Israeli Privacy Law, 1981, you are hereby informed that the details you provide are collected and stored in Kora Digital Ltd.'s database for the purpose of providing services, handling queries, executing transactions, customer service, fraud prevention, personalizing the user experience, marketing, and keeping in touch with clients.

Providing information is voluntary; you are not legally required to provide information, but some services may not be available without it.

Collection of Personal Information

The personal information we collect may include the following details:

• Identifying information and contact details (full name, ID number, address, email, phone)
• Location and shipping address
• The content of greetings or messages you enter on the site
• Payment method details (for order fulfillment only)
• Answers to surveys and identification questions
• Fraud and scam prevention information
• Other information as detailed in this Privacy Policy

Information is collected directly from you when browsing the site, filling out forms, landing pages, customer service contact, and from external sources—such as authentication and identity service providers, employers purchasing products for their employees, and business partners.

Use of Information

Information is used for the following purposes:

1. Providing our products and services
2. Communication and technical support, order changes or cancellations
3. Improving services, conducting market research and statistical analysis
4. Personalizing content and offers
5. Information security, fraud prevention, and compliance with legal requirements
6. Internal management, control, and business continuity
7. Direct marketing and electronic mail subject to your consent

Information Sharing with Third Parties

Kora Digital Ltd. may share information with third parties for the operation of the Site and services, including:

• Technological service providers (IT, cloud hosting, billing, mailing, and support centers)
• Entities providing security, risk management, and fraud prevention services
• Advertisers, measurement, and data analytics (Google, Meta, TikTok, Hotjar, Taboola, Outbrain)
• Law enforcement authorities per judicial order
• Entities involved in corporate transactions (merger, sale, or reorganization)

All transfers will be carried out in accordance with the law, for permissible purposes, and with appropriate protective measures.

Transfer of Information Abroad

Some information may be stored or transferred to servers located outside Israel (including the US and the EU), with international service providers such as Google and Meta.

Such transfers are performed according to Israeli law and subject to agreements ensuring an adequate level of protection.

Direct Mail and Advertisements

When purchasing a product or providing your details, we may send you advertisements in accordance with section 30a of the Communications Law, via email, SMS or WhatsApp.

If you do not wish to receive them, you may opt-out in any message or contact: sales@hashve.co.il or WhatsApp 0585024853 (Sun-Thu 9:00-14:00, Fri, eves of holidays 9:00-13:00).

Cookies and Similar Technologies

The site uses cookies and similar technologies (pixels, tags, web beacons) for the proper operation, analytics, improving the user experience, personalized advertising and information security.

• Essential cookies — for site operation and order storage
• Analytical cookies — for measuring site usage (Google Analytics, Hotjar)
• Marketing cookies — for personalized ads (Google Ads, Meta, TikTok, Taboola, Outbrain)
• Functional cookies — for saving user preferences
• Security cookies — for fraud prevention and unauthorized access

According to section 13 of the law, you are hereby informed that information collected via cookies may include IP address, browser type, OS, pages viewed, time spent, and unique online identifiers.

Non-essential cookies will be enabled only with your consent, and you can change or delete them at any time via your browser settings.

Information Security and Data Storage

Kora Digital Ltd. implements appropriate technological and organizational measures to maintain the confidentiality of information, including encryption, access control, and usage restrictions.

Absolute security does not exist and use of the site constitutes agreement to this.

Information will be retained only as long as necessary for the purposes for which it was collected and according to law, including the Privacy Protection Regulations (Data Security), 2017.

Accounting data and transaction reports will be kept for seven (7) years as required by law.

Data Subject Rights

According to the law, everyone has the right to view their personal information, request to correct, update or delete it, and to remove themselves from direct mail.

Requests can be sent to: sales@hashve.co.il.

Information about purchases cannot be deleted before the end of the legally required retention period.

Site Usage by Minors

The site's services are intended for adults over 18.

If you are a minor (under 18), parental or guardian consent is required to use the site and provide personal information.

Kora Digital Ltd. does not knowingly collect personal information from minors without such consent and will delete such information if learned of its unintended collection.

Updating the Privacy Policy

We may update this policy from time to time to reflect changes in law, technology, or our services.

Material changes to this policy will be posted on the homepage and/or sent to users by reasonable means (such as email or notice on the website). The updated policy will be effective upon posting, unless otherwise stated.

Data Controller Details

Roman Kantorzhy – Data Controller at Kora Digital Ltd.

Email: sales@hashve.co.il

Phone: 0585024853

Address: 3 Totseret Haaretz Street, Petah Tikva, Israel

Jurisdiction and Applicable Law

This policy is governed solely by Israeli law.

Exclusive jurisdiction regarding this policy and any disputes arising from it shall be vested in the competent courts in the Central District (Petah Tikva).