Terms of Use and Gift Card Policy on Hashve Website – Kora Digital Ltd. Reg. No. 516466588

1. Introduction

Kora Digital Ltd. ("the Company") allows its customers to purchase digital gift cards on the website hashve.co.il ("the Website"), subject to these terms and conditions ("the Terms") and the privacy policy and terms of service of our ordering system available on the website.

For your convenience, here is a link to our online privacy policy, which forms an integral part of the terms of use: Website Terms

These Terms constitute a binding agreement between you, the purchaser, recipient, holder, or user of a gift card—whether you paid for it yourself or received it from someone else ("you")—and the Company.

2. Purchasing a Gift Card

• Gift cards are offered only to individuals who are at least 16 years old.
• The gift card will only be issued after credit card approval confirming the full payment was transferred to the Company.
• In cases of suspected fraud or violation of these terms, the Company may cancel the gift card.
• By placing an order, the purchaser declares that all provided information is accurate and that the credit card was used lawfully and with proper authorization.

3. Terms of Use for Gift Cards

• The gift card is valid for use only on the website.
• The gift card includes VAT, and its value will not be adjusted in accordance with product price changes.
• The validity of the gift card is 24 months from the date of purchase.
• No refunds or cash balances will be issued for unused amounts.
• Promotions and special offers can be used with the gift card, but the Company is not responsible for missed opportunities.
• It is your sole responsibility to ensure you have the necessary internet connection, device, and infrastructure to access and use the site.

4. Transaction Cancellation

• A gift card purchase may be cancelled within 14 days, provided the card has not been used.
• Only the original purchaser may cancel the order, and only before transferring the card to a third party.
• Cancellation fee: 5% of the gift card value or 100₪, whichever is lower.
• No refund will be issued for lost or stolen gift cards.
• To cancel, contact us via the "Contact Us" section on the website or email: sales@hashve.co.il

5. Declarations and Restrictions

• The user declares that they are at least 16 years old and have full legal capacity to use gift cards.
• It is forbidden to impersonate others, provide third-party information without consent, or purchase gift cards for commercial use without prior written approval from the Company.

6. General

• These terms are the only binding agreement between the parties.
• The applicable law is the law of the State of Israel only.
• Exclusive jurisdiction: competent courts in Petah Tikva.
• The Company's failure to enforce any rights shall not be considered a waiver.
• The Company may assign its rights; the user may not assign their rights without prior written approval.
• The Company reserves the right to block access or use in case of violations.